Privacy Policy

Who we are

At Royalty Holistic Healing®, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Protection of Personal Information Act (POPIA) and other relevant South African regulations.

Information We Collect:

1. Personal Information:
   • We may collect personal information, including but not limited to your name, address, contact details, and payment information when you make a purchase or create an account on our website.
2. Browsing Information:
   • Our website may collect non-personal information, such as your IP address, browser type, and device information for analytical purposes.

How We Use Your Information:

1. Order Processing:
   • We use your personal information to process orders, fulfill transactions, and provide customer support.
2. Communication:
   • With your consent, we may send you marketing communications, updates, and promotional offers. You can opt-out of these communications at any time.
3. Website Improvement:
   • Non-personal information is used for analytical purposes to enhance our website’s functionality, user experience, and overall performance.

Security Measures:

1. Data Security:
   • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
2. Payment Security:
   • Payment transactions are secured using encrypted technologies. We do not store your payment information after the transaction is completed.

Disclosure of Information:

1. Third-Party Service Providers:
   • We may share your information with trusted third-party service providers for order fulfillment, shipping, and analytics. These partners are obligated to maintain the confidentiality and security of your information.
2. Legal Compliance:
   • We may disclose information if required by law or to protect our rights, property, or safety, or that of others.

Your Rights:

1. Access and Correction:
   • You have the right to access and correct your personal information. If you would like to review or update your details, please contact us.
2. Data Portability:
   • You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be reflected on this page, and we encourage you to review it regularly.

Contact Us:

If you have any questions or concerns regarding our Privacy Policy, or if you would like to exercise your rights, please contact us at Info@royaltyhealing.co.za or call 081 448 5537.

This Privacy Policy is effective from 2024/01/01 and is subject to change.